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Pre-sales service
Pre-sales Service
Contact and Negotiation: Communicate with customers and understand their needs
Treat each customer seriously, always from the customer's perspective, solve problems for customers, and communicate with customers promptly to understand their production needs. You can inform us of your needs through online consultation, telephone 400-015-2218 email postmaster@ykf-cn.com or website messages to let us know your needs, and we will contact you as soon as possible.
Solution Exchange: Provide reasonable purchasing plans from the customer's perspective
After fully understanding the customer's production capacity needs and investment budget, our business team will analyze it and formulate the optimal production plan according to the customer's specific situation, providing customers with suitable and economical production equipment to ensure objective profits.
In-sales Service
Production Tracking: Constantly follow up on production and strictly ensure product quality
We have a global order management system that constantly tracks the production process, ensuring product quality while shortening the production cycle as much as possible, and strictly controlling product acceptance to truly provide customers with high-quality, efficient, and high-yield products.
On-site Inspection: Visual Impression, Full Understanding
Company business personnel will take you to visit our production site. Modern processing equipment and scientific assembly processes will give you a more intuitive impression of our production environment and scale. At the same time, we can accompany you to visit the production sites of some of our company's customers, so that you can have a clearer understanding of the actual use of the machine tools.
After-sales Service
Installation and Debugging: One-stop service, comprehensive guidance
Free assignment of dedicated after-sales service personnel to guide customers on-site installation and debugging until successful, and provide free training to operators until customers can operate production independently.
Regular Return Visits: Closely Follow the Operation of Machine Tools and Solve Problems in a Timely Manner
After the equipment is put into operation, we will conduct follow-up return visits to customers irregularly to understand the current operating status, production capacity, consumable parts usage, and problems encountered by customers, promptly solve problems and provide more technical guidance. We will also organize and analyze the feedback from customers and feed it back to the R&D department for optimized design, fully applying modern technology to production practice to provide customers with a better product experience.
Address: Panjia Industrial Park, Wujiang District, Changzhou City, Jiangsu Province
Mobile: +86-138 6239 0498
Tel: 0086-519-8605 8961
Fax: 0519-8605 6697
Email: postmaster@ykf-cn.com
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